The secret of Ülker Chocolate’s taste, which we have maintained for generations touching the hearts of our consumers with every bite, lies in the fact that we are involved in every step of the production process in our own facilities, from cocoa bean to packaging.
Fast shipping and professional packing
Thanks to our longstanding association with UPS FedEx DHL, and other top international carriers, we are able to offer a variety shipping options. Our warehouse staff are highly educated to pack your items precisely according to the specifications we offer. Your goods are thoroughly checked and securely secured prior to shipment. Every day, we send thousands of packages to clients from all over the world. Our determination to be the biggest online retailer around the globe is evident by this. The warehouses and centers of distribution are in Europe, as well as the USA.
Note: Orders with more than one item are assigned a processing period depending on the item.
Prior to shipment, our team will perform an extensive inspection of the items you purchased. Most orders are now shipped within 48 hours. The expected delivery time will be between 3 and 7 days.
Returns
The stock market is always changing. It is not managed entirely by us, as we are involved with multiple entities, including the factory and our storage. So the actual stock may change at any time. Be aware that your order will become unfulfilled once you've placed your order.
The policy is for 30 days. We will not exchange or refund your order if it has been 30 days from the date of purchase.
You can only return a product when it's unopened and is in the same state as when you first received it. It should also be returned in its original packaging.
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